<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"><channel><title>The Backline blog</title><link>https://backlinecrm.com/blog/</link><description>Guides for promoters, artists and booking agents.</description><language>en-gb</language>
<item><title>Co-promoting a show: share audiences without breaking data rules</title><link>https://backlinecrm.com/blog/co-promoting-a-show-sharing-audiences/</link><guid>https://backlinecrm.com/blog/co-promoting-a-show-sharing-audiences/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>Co-promoting a show? How to share audiences legally under UK GDPR and PECR: joint sign-up forms, ticket buyer data, sharing agreements and who can email whom.</description></item>
<item><title>Door check-in: faster queues, fewer arguments, better data</title><link>https://backlinecrm.com/blog/door-check-in-best-practice/</link><guid>https://backlinecrm.com/blog/door-check-in-best-practice/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>Door check-in best practice for gigs and club nights: staffing, scanning, ID checks, guestlists and problem tickets, plus how to use check-in data afterwards.</description></item>
<item><title>Getting your customer data out of ticketing platforms</title><link>https://backlinecrm.com/blog/ticket-platform-customer-data/</link><guid>https://backlinecrm.com/blog/ticket-platform-customer-data/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>How to get your customer data out of ticketing platforms: what you can export, what consent covers, how to clean and import buyer lists, and mistakes to avoid.</description></item>
<item><title>Guestlist management: run a guestlist without losing money</title><link>https://backlinecrm.com/blog/guestlist-management-for-promoters/</link><guid>https://backlinecrm.com/blog/guestlist-management-for-promoters/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>Guestlist management for promoters: how to set limits, allocate places, set cut-offs and track who turns up, so free entry stops costing you ticket sales.</description></item>
<item><title>How to get ticket buyers to come back to your next event</title><link>https://backlinecrm.com/blog/repeat-attendance-for-promoters/</link><guid>https://backlinecrm.com/blog/repeat-attendance-for-promoters/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>How to get ticket buyers to come back: capture their details, follow up after the night, reward regulars with first access and track repeat attendance.</description></item>
<item><title>How to sell out a club night: a 6-week plan for promoters</title><link>https://backlinecrm.com/blog/how-to-sell-out-a-club-night/</link><guid>https://backlinecrm.com/blog/how-to-sell-out-a-club-night/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>How to sell out a club night: a week-by-week 6-week plan covering presales, tiered pricing, street teams, email and SMS, and the final push before doors.</description></item>
<item><title>Presale codes: how to run a presale that sells tickets</title><link>https://backlinecrm.com/blog/presale-codes-explained/</link><guid>https://backlinecrm.com/blog/presale-codes-explained/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>Presale codes explained: what they are, how to set one up, how long a presale should run, who to give access to, and the messages that turn it into sales.</description></item>
<item><title>Street teams for events: recruit, track and reward them</title><link>https://backlinecrm.com/blog/street-team-marketing-for-events/</link><guid>https://backlinecrm.com/blog/street-team-marketing-for-events/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>Street team marketing for events: how to recruit reps, give each one a tracked referral link, set fair rewards and keep them selling right up to the night.</description></item>
<item><title>The event marketing timeline: what to send and when</title><link>https://backlinecrm.com/blog/event-marketing-timeline/</link><guid>https://backlinecrm.com/blog/event-marketing-timeline/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>An event marketing timeline for gigs and club nights: what to send before, during and after on-sale, by week, with the right channel for each message and day.</description></item>
<item><title>Ticket sales are slow: 12 things to do in the final fortnight</title><link>https://backlinecrm.com/blog/ticket-sales-slow-what-to-do/</link><guid>https://backlinecrm.com/blog/ticket-sales-slow-what-to-do/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>Ticket sales slow with two weeks to go? 12 practical things promoters can do in the final fortnight, from messaging past attendees to group deals and texts.</description></item>
<item><title>Waitlists for sold-out shows: turn &quot;sold out&quot; into future sales</title><link>https://backlinecrm.com/blog/waitlists-for-sold-out-shows/</link><guid>https://backlinecrm.com/blog/waitlists-for-sold-out-shows/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Selling tickets</category><description>How to run a waitlist for a sold-out show: capture demand, release returns fairly, avoid touts, and turn everyone who missed out into buyers for next time.</description></item>
<item><title>40 subject lines for gig and event emails (and why they work)</title><link>https://backlinecrm.com/blog/subject-lines-for-event-emails/</link><guid>https://backlinecrm.com/blog/subject-lines-for-event-emails/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>40 subject lines for gig and event emails, from announcements and presales to final tickets and post-show follow-ups, with notes on why each one works and when.</description></item>
<item><title>5 automations every promoter should set up</title><link>https://backlinecrm.com/blog/marketing-automation-for-events/</link><guid>https://backlinecrm.com/blog/marketing-automation-for-events/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>Marketing automation for events: the 5 automations every promoter should set up, from welcome emails to post-show follow-ups, with triggers, timing and tips.</description></item>
<item><title>Email marketing for music promoters: the complete guide</title><link>https://backlinecrm.com/blog/email-marketing-for-music-promoters/</link><guid>https://backlinecrm.com/blog/email-marketing-for-music-promoters/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>Email marketing for music promoters: build a consented list, set up your domain, plan the emails that sell tickets, segment fans and measure what works.</description></item>
<item><title>Email vs SMS vs WhatsApp for gigs: which to use when</title><link>https://backlinecrm.com/blog/email-vs-sms-vs-whatsapp-for-gigs/</link><guid>https://backlinecrm.com/blog/email-vs-sms-vs-whatsapp-for-gigs/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>Email vs SMS vs WhatsApp for gigs: how each channel compares on cost, reach, speed and consent, and which to use at each stage of selling tickets to a show.</description></item>
<item><title>Gig announcement emails: templates that sell tickets</title><link>https://backlinecrm.com/blog/gig-announcement-email-template/</link><guid>https://backlinecrm.com/blog/gig-announcement-email-template/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>Gig announcement email templates for every stage: announcement, presale, on-sale, final tickets, know before you go and sold out, plus tips on what sells.</description></item>
<item><title>How often should you email your fans?</title><link>https://backlinecrm.com/blog/how-often-to-email-fans/</link><guid>https://backlinecrm.com/blog/how-often-to-email-fans/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>How often should you email your fans? Practical frequency guides for promoters and artists, warning signs you are sending too much, and how to send more safely.</description></item>
<item><title>How to segment your fan list: city, genre, spend and attendance</title><link>https://backlinecrm.com/blog/segmenting-your-fan-list/</link><guid>https://backlinecrm.com/blog/segmenting-your-fan-list/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>How to segment your fan list by city, genre, spend and attendance, so every email, text and WhatsApp reaches the fans most likely to buy a ticket.</description></item>
<item><title>Sending texts from your own name: alphanumeric sender IDs in the UK</title><link>https://backlinecrm.com/blog/sms-sender-id-uk/</link><guid>https://backlinecrm.com/blog/sms-sender-id-uk/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>Alphanumeric sender IDs in the UK: how to send texts from your own name, the 11-character rules, why people can&#39;t reply, opt-outs and choosing a good name.</description></item>
<item><title>SMS marketing for events in the UK: rules, timing and costs</title><link>https://backlinecrm.com/blog/sms-marketing-for-events-uk/</link><guid>https://backlinecrm.com/blog/sms-marketing-for-events-uk/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>SMS marketing for events in the UK: the PECR consent rules, soft opt-in, opt-outs, when to text, character limits and how to keep campaign costs down.</description></item>
<item><title>WhatsApp for gigs and events: what&#39;s allowed and what works</title><link>https://backlinecrm.com/blog/whatsapp-marketing-for-events/</link><guid>https://backlinecrm.com/blog/whatsapp-marketing-for-events/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>WhatsApp marketing for events: the UK consent rules, Meta&#39;s opt-in and template policies, broadcast lists, Channels and the API, and messages that sell tickets.</description></item>
<item><title>Why your emails land in spam: SPF, DKIM and DMARC explained</title><link>https://backlinecrm.com/blog/email-deliverability-for-musicians-and-promoters/</link><guid>https://backlinecrm.com/blog/email-deliverability-for-musicians-and-promoters/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Email, SMS &amp; WhatsApp</category><description>Why your emails land in spam: SPF, DKIM and DMARC explained in plain English for musicians and promoters, plus the Google and Yahoo bulk sender rules from 2024.</description></item>
<item><title>Facebook and Instagram custom audiences for events</title><link>https://backlinecrm.com/blog/custom-audiences-for-events/</link><guid>https://backlinecrm.com/blog/custom-audiences-for-events/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>How promoters use Facebook and Instagram custom audiences to sell tickets: which lists to upload, lookalikes, exclusions and the UK GDPR points to get right.</description></item>
<item><title>Fan sign-up forms that convert: at gigs, online and on Instagram</title><link>https://backlinecrm.com/blog/fan-signup-form-ideas/</link><guid>https://backlinecrm.com/blog/fan-signup-form-ideas/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>Fan sign-up form ideas that convert at gigs, online and on Instagram: which fields to ask for, consent wording, headline examples and where to put your forms.</description></item>
<item><title>How to build a landing page for a gig or tour</title><link>https://backlinecrm.com/blog/landing-page-for-a-gig/</link><guid>https://backlinecrm.com/blog/landing-page-for-a-gig/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>How to build a landing page for a gig or tour that sells tickets and collects sign-ups: what to include, page states from presale to sold out, SEO and tracking.</description></item>
<item><title>How to build an email list as a musician</title><link>https://backlinecrm.com/blog/build-an-email-list-as-a-musician/</link><guid>https://backlinecrm.com/blog/build-an-email-list-as-a-musician/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>How to build an email list as a musician: where to collect sign-ups, what to offer fans, how to stay legal in the UK, and what to send once they have joined.</description></item>
<item><title>Link in bio for musicians: what to put there and how to track it</title><link>https://backlinecrm.com/blog/link-in-bio-for-musicians/</link><guid>https://backlinecrm.com/blog/link-in-bio-for-musicians/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>Link in bio for musicians: what to put there, how to order your links for releases and tours, and how to track clicks, sign-ups and ticket sales from each one.</description></item>
<item><title>Pre-save campaigns: how they work and how to keep the fans</title><link>https://backlinecrm.com/blog/pre-save-campaigns/</link><guid>https://backlinecrm.com/blog/pre-save-campaigns/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>How pre-save campaigns work, what data you really get, and how to turn pre-savers into email fans you can reach on release day and for every show after.</description></item>
<item><title>QR codes at gigs: how to get sign-ups from the crowd</title><link>https://backlinecrm.com/blog/qr-codes-at-gigs/</link><guid>https://backlinecrm.com/blog/qr-codes-at-gigs/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>How to use QR codes at gigs to collect fan sign-ups: sizing for screens and posters, where to place them, what to say from stage and how to track every scan.</description></item>
<item><title>Turning Instagram comments and DMs into ticket sales</title><link>https://backlinecrm.com/blog/instagram-comments-and-dms-to-ticket-sales/</link><guid>https://backlinecrm.com/blog/instagram-comments-and-dms-to-ticket-sales/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>How promoters turn Instagram comments and DMs into ticket sales: keyword campaigns, DM reply templates, capturing consent and following up to sell.</description></item>
<item><title>Why musicians need to own their audience (and how to start)</title><link>https://backlinecrm.com/blog/own-your-audience-musicians/</link><guid>https://backlinecrm.com/blog/own-your-audience-musicians/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Growing your audience</category><description>Why musicians need to own their audience: what it means, why followers and streams aren&#39;t enough, and a 30-day plan to start building a fan list you control.</description></item>
<item><title>A tour marketing plan for independent artists</title><link>https://backlinecrm.com/blog/tour-marketing-plan-independent-artists/</link><guid>https://backlinecrm.com/blog/tour-marketing-plan-independent-artists/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For artists</category><description>A tour marketing plan for independent artists: routing around your fans, city-by-city emails, working with local promoters and rescuing slow-selling dates.</description></item>
<item><title>How to find your superfans in your data</title><link>https://backlinecrm.com/blog/find-your-superfans/</link><guid>https://backlinecrm.com/blog/find-your-superfans/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For artists</category><description>How to find your superfans in your fan data using attendance, spend, engagement and referrals, with a simple scoring method and what to do next.</description></item>
<item><title>How to make an EPK that bookers actually read</title><link>https://backlinecrm.com/blog/electronic-press-kit-epk/</link><guid>https://backlinecrm.com/blog/electronic-press-kit-epk/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For artists</category><description>How to make an EPK (electronic press kit) that promoters and bookers actually read: what to include, what to leave out, the best format and how to send it.</description></item>
<item><title>How to promote your first headline show</title><link>https://backlinecrm.com/blog/promote-your-first-headline-show/</link><guid>https://backlinecrm.com/blog/promote-your-first-headline-show/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For artists</category><description>A practical plan to promote your first headline show: choosing the room, pricing, a six-week timeline, using your fan list and filling the venue on the night.</description></item>
<item><title>Release week email plan for independent artists</title><link>https://backlinecrm.com/blog/release-week-email-plan/</link><guid>https://backlinecrm.com/blog/release-week-email-plan/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For artists</category><description>A release week email plan for independent artists: what to send before, on and after release day, with example subject lines and how to avoid annoying fans.</description></item>
<item><title>The merch table: sell more and capture fan details</title><link>https://backlinecrm.com/blog/merch-table-fan-data/</link><guid>https://backlinecrm.com/blog/merch-table-fan-data/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For artists</category><description>How to run a gig merch table that sells more and captures fan details: layout, pricing, card payments, bundles, QR sign-ups and getting consent right.</description></item>
<item><title>Artist statements explained: commission, expenses and payouts</title><link>https://backlinecrm.com/blog/artist-settlement-statements/</link><guid>https://backlinecrm.com/blog/artist-settlement-statements/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For agents</category><description>Artist statements explained for booking agents and artists: how commission, expenses and show settlements add up to a payout, with a worked example.</description></item>
<item><title>Holds, offers and confirmations: a booking agent&#39;s guide</title><link>https://backlinecrm.com/blog/holds-offers-and-confirmations/</link><guid>https://backlinecrm.com/blog/holds-offers-and-confirmations/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For agents</category><description>How holds, offers and confirmations work in live music booking: first and second holds, challenges, releases, what an offer needs and when a date is confirmed.</description></item>
<item><title>Invoicing as a booking agent: deposits, balances and commission</title><link>https://backlinecrm.com/blog/booking-agent-invoicing/</link><guid>https://backlinecrm.com/blog/booking-agent-invoicing/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For agents</category><description>A practical guide to invoicing as a booking agent in the UK: deposits, balances, commission, who invoices whom, payment terms and the VAT questions to check.</description></item>
<item><title>Live performance contracts: the clauses that matter</title><link>https://backlinecrm.com/blog/live-performance-contract-clauses/</link><guid>https://backlinecrm.com/blog/live-performance-contract-clauses/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For agents</category><description>The live performance contract clauses that matter most for UK gigs: fee and deal, deposits, cancellation, radius, rider, merch, recording and settlement.</description></item>
<item><title>The advancing checklist: what to confirm before show day</title><link>https://backlinecrm.com/blog/advancing-a-show-checklist/</link><guid>https://backlinecrm.com/blog/advancing-a-show-checklist/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For agents</category><description>A complete show advancing checklist for agents, tour managers and artists: timings, production, hospitality, travel, guestlist, merch and settlement to confirm.</description></item>
<item><title>Tour routing basics for agents and DIY artists</title><link>https://backlinecrm.com/blog/tour-routing-basics/</link><guid>https://backlinecrm.com/blog/tour-routing-basics/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For agents</category><description>Tour routing basics for UK tours: anchor dates, drive times, weekend markets, radius clauses and days off. A step-by-step method for agents and DIY artists.</description></item>
<item><title>What a booking agent&#39;s CRM should do</title><link>https://backlinecrm.com/blog/booking-agent-crm/</link><guid>https://backlinecrm.com/blog/booking-agent-crm/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>For agents</category><description>What a booking agent CRM should actually do: roster, holds, offers, contracts, advancing, invoices and artist statements in one place. A practical checklist.</description></item>
<item><title>Consent for marketing texts and emails in the UK (PECR and the soft opt-in)</title><link>https://backlinecrm.com/blog/pecr-marketing-consent-uk/</link><guid>https://backlinecrm.com/blog/pecr-marketing-consent-uk/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Data &amp; compliance</category><description>When you can send marketing emails and texts in the UK: PECR consent rules, the soft opt-in explained, service messages, WhatsApp and keeping consent records.</description></item>
<item><title>GDPR for promoters and artists: a plain-English guide</title><link>https://backlinecrm.com/blog/gdpr-for-music-promoters/</link><guid>https://backlinecrm.com/blog/gdpr-for-music-promoters/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Data &amp; compliance</category><description>GDPR for music promoters and artists in plain English: what counts as personal data, lawful bases, privacy notices, fans&#39; rights, sharing and security.</description></item>
<item><title>How long should you keep fan data?</title><link>https://backlinecrm.com/blog/how-long-to-keep-fan-data/</link><guid>https://backlinecrm.com/blog/how-long-to-keep-fan-data/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Data &amp; compliance</category><description>How long to keep fan data under UK GDPR: there&#39;s no fixed period, so here&#39;s how to set retention periods for mailing lists, guestlists and tax records.</description></item>
<item><title>Unsubscribes and STOP replies: getting opt-outs right</title><link>https://backlinecrm.com/blog/unsubscribe-and-stop-handling/</link><guid>https://backlinecrm.com/blog/unsubscribe-and-stop-handling/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Data &amp; compliance</category><description>How to handle unsubscribes and STOP replies for email, SMS and WhatsApp: what the UK rules require, suppression lists, messy replies and stopping re-imports.</description></item>
<item><title>Spreadsheet vs CRM for promoters: when to switch</title><link>https://backlinecrm.com/blog/spreadsheet-vs-crm-for-promoters/</link><guid>https://backlinecrm.com/blog/spreadsheet-vs-crm-for-promoters/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Guides</category><description>Spreadsheet vs CRM for promoters: what a spreadsheet does well, the signs you&#39;ve outgrown it, and how to move your contacts and consent into a CRM safely.</description></item>
<item><title>What is a music CRM? A plain-English definition</title><link>https://backlinecrm.com/blog/what-is-a-music-crm/</link><guid>https://backlinecrm.com/blog/what-is-a-music-crm/</guid><pubDate>Wed, 28 Oct 2026 09:00:00 GMT</pubDate><category>Guides</category><description>What is a music CRM? A plain-English definition, what it does for promoters, artists and agents, and how it differs from an email tool or a ticket platform.</description></item>
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